Mikhail Kripak, a former employee of a bookmaker, and now a commentator at Liverezalt.ru, in an interview with our website, spoke about how the mechanism of a bookmaker works, how to identify match-fixing, who earns by betting for life, and what angry players are ready for.
What is a bookmaker's office structurally? How many people are involved and who is responsible for what?
At the top, of course, are the founder or founders of the company, who invest money, draw up development plans, and look for sponsors and partners. Next should be managers who would be responsible for each sector, each department of the office, looking for professional employees or training newcomers.
Regarding the number of people, here, of course, it is impossible to give a general answer - it depends on the size of the office itself and the number of products that it offers.
The main departments of the bookmaker are:
- pre-match (they are engaged in the creation and analysis of pre-match lines);
- live (maintenance and analysis of current events in real time);
- the risk department (there are people who analyze the game of specific clients who may be suspected of various kinds of fraudulent activities. Also, bookmakers should also be monitored here, who can also make mistakes, and they are also engaged in identifying other possible violations in work. The most serious suspicions can be transferred to the security service of the company, which must also be involved in the work);
- settlement department (here employees are engaged in the operational calculation of those events that have already been completed. As a rule, the emphasis is on official sources, which should be indicated in the rules of the bookmaker);
- technical department (here they should deal with the prompt resolution of problems with various kinds of malfunctions that bookmakers may have. They should work closely with programmers);
- betting shops.
Well, there are also various small departments that are responsible for design, video support, statistics collection, etc., etc.
- What does the working day of an ordinary office worker consist of?
It depends on the specialization of a particular employee.
For example, I started my work with live analytics. During the week, I learned how to work with a more experienced employee, studied the principle of the work program, understood the principles of submitting coefficients in a given period of the event.
Immediately, of course, there is training in football, since this is the simplest - the sport is slow, the coefficients change gradually and smoothly, it is quite difficult to miss something. Gradually, the work became more complicated by adding more markets (markets) for a specific event.
I started working when there were no automatic programs in our company for more convenient live management and I had to change the coefficient in each market separately, manually, which, of course, took a lot of time and caused inconvenience, although at that time it seemed quite normal. It was only later that everyone got used to it so much that manual guidance seemed to be something wild, from the Stone Age :-)
Well, the daily routine was as follows - I found out my schedule at the post office for the next day, planned the day, came, sat down at the computer 30-60 minutes before the start of the first event and got to work.
Over time, I was invited to the pre-match department, where I received several sections to conduct. Here, the bookmaker must determine the daily routine for himself and coordinate it with assistants, so that there is round-the-clock control over the correctness of the offered odds. Even a little relaxation and distraction from work can cost the company losses and, as a result, your personal salary will be lower.
- Have there been such cases, relaxation or distraction?
I, as a lazy person, have been. What is true, I allowed myself to various "left" events that were not particularly popular and in demand among customers. You're hosting the Uruguayan Reserves Championship live on Saturday night, when a lot of higher rated events are being played at the same time. At such moments, you can turn on a movie, or read something, or chat with someone. The main thing is not to concede a goal Since there is such a type of players who are called "button players" - they are just trying to play ahead of the game in low-rated matches, as they say - to put on what they have played.
Of course, I did not allow myself serious neglect of work. But there were cases even in our office... For example, people fell asleep at their workplaces, forgot to mark a goal for one of the teams, or were absent from their workplaces. This, of course, has an extremely negative impact on the company's image, which, as you know, is easy to lose and extremely difficult to restore.
- Is it easy to lose a job?
Depends on the office itself. I think that in serious offices, the real leaders of this market, they may well be fired after one puncture. But in our country, for example, it all started with warnings and fines.
Sports journalists often do not advise going into their profession: they say that it is poorly paid. How is the situation with the financial situation of bookmakers?
It also depends on the office itself and on the professionalism of each bookmaker. Even in the office where I worked, some employees earned about $200, while others could earn up to $10,000.
To earn good money, you need to prove your professional suitability for a considerable period of time. Of course, it is much easier to make money when you get top matches, where the total pool can reach hundreds of thousands of dollars. In general, the competition among the bookmakers is very strong, because everyone wants events "sweeter" for themselves.
The office’s policy regarding remuneration also affects: they can pay a fixed rate for each event plus a small percentage of profits, or they can offer to work only for a certain percentage. The second option may be more financially profitable for the bookmaker, but it carries the risk of working for free if there is a loss for the company.
- Do the employees of bookmakers themselves play on bets?
Undoubtedly. Non gambling people, as a rule, do not get there. The main prohibition for a bookmaker is to play in the same office where he works. If an employee is convicted of this, he may have impartial communication with the security service, which, you understand, does not bode well.
Also, as a rule, it is forbidden to be distracted by your rates during work. In your free time, you can play in other offices without fear of anything.
- And how can you benefit from your official position by playing in your office? Are there diagrams?
Of course. It is much easier to play by yourself by analyzing the game of other people who bet on your events. You can use their experience, protecting yourself from possible mistakes. As for the schemes, there are many of them. The simplest: agreed with someone of his own, phoned, he gave the wrong odds for 5 seconds, that's all. True, if they spot them, they will tear off both legs. And, of course, you can forget about winning.
- Are there people who live from what they earn on bets?
We had an employee in our company who started working in bookmaking from the very beginning of this business in the CIS. So, he has already made so much money in all kinds of offices that his accounts, the accounts of his relatives and friends, with whom he played, are “cut” everywhere. More successful player, I honestly do not know.
Although there were people who made good money without even understanding the rules of sports. We had one clerk. He comes running, says: “Can I pick up a match? There, Schalke is playing with some kind of garbage. - With what garbage? - That kind of Bayern. I don’t know any of them at all.” Then they burned him with the whole office
Or they somehow responded to me: “Look, look at this! The referee is an ass! Instead of a penalty, he put a free kick in the penalty area! Wow! .
In general, insane people often play, especially at betting shops. Once led the Italian series D. Everything was set by that TV. Just for fun, I kept odds of 2.75 to 1.4. There was already added time - they were rude at TV for 2.75. The match is over, I'm not closing. "I give" - I say, for 1.4, and then some hero bet 60 euros on TB.
- What does "cut accounts" mean?
Offices, as a rule, do not like particularly successful players, and if they win regularly, they decide to impose sanctions against them by reducing the maximum bet, down to zero. That is, you are no longer allowed to bet here. In bookmaker slang, this is called "cutting" the account.
Less rated companies may even block payouts from accounts. In such cases, the case may go to court. That is why players are always advised to play only in reputable offices.
As for the fraudulent actions of players, there may be various options. In the case of a clear sign of dishonest play, the client can "cut" the account after the first case.
- Is it true that among bookmakers there are often football specialists from different exotic countries?
If you regularly dig some kind of championship, then of course you can become an expert. I used to, when I watched all the NC matches, I earned money normally - 7 out of 8 matches were stable. If you watch all the matches of the Eritrean championship, then you can also understand normally
- What are the most popular types of fraud among players?
There are "buttons", which I already mentioned above. These people, using various services, or simply watching for the bookmaker's inattention, or a failure in the bookmaker's software, can place a bet "on the played". In football, this can be a bet on the next goal, in volleyball - on a handicap or total, if the end of the set is already underway. True, it is not necessary to deal with such clients by blocking the account - it is enough for them to set a delay in the publication of the rate for a few seconds.
Comrades who bet on match-fixing look much worse. It is not difficult to identify them, but it is much more difficult to prove their involvement. In my practice, for example, there was a case when two pairs of girls played at the World Junior Beach Volleyball Championship (under 18), one of which was from a former CIS country. I then led the live of this match, and when it was launched, I immediately began to receive large sums for the second set, for a major loss of this pair of ours. Moreover, if in the first set the main handicap was +3.5 for these girls, then in the second set I had to give +10.5. And even then this client bet at -10.5 against ours. In the first game they won, and in the second they frankly began, as they say, to “merge” the set, punching the ball either into the bottom of the net, or into distant outs, and lost the game 21:9. In the third installment, they again fought for victory, but lost in a bitter struggle. That is, it was clearly clear that this client had an influence on the girls' game, and they had to lose on purpose. Such players, of course, are immediately cut at the maximum rate and marked with a special identification mark for bookmakers in future work. And if someone continues to bet on some other match, then the office employee can use this information for their own purposes.
- Have you been able to detect such fraud in larger football matches?
- To be honest, I often suspected certain players of this on emotions. For example, in the semi-finals of the Champions League, before a goal was scored at the end of the match, a large sum arrived to win this team. Or in the final of the Grand Slam tournament, someone bet a large amount on a break, which immediately happened.
I had a volleyball match, I don’t remember which championship. The exits were equal for the victory of each of the teams - 1.9 each. The first two games ended with a score of 25:4 and 25:2. In the third game, the second team led 16:2 to the second timeout. Then came the comeback. With a score of 19:9, I gave 4.00 to 1.22, although in the world they gave a coefficient of around 1.02 for the victory of the second team in the set, but our people still bet me on 4.00 in the other direction, at that time as there should have been a coefficient of more than 10. Result: 25:20 in favor of the first team.
Are there other things that affect the odds in live besides the layout and bet sizes on one side or another?
As for live, here bookmakers try to build on their workload, overestimating or underestimating this or that position in order to avoid major risks.
In the Pre-match, bookmakers often try not to deviate much from world quotes. The exceptions are again weak minor league championships or other amateur or friendly tournaments and matches.
Well, also the opinion of the bookmaker has not been canceled. What coefficients you consider necessary - you give them. At the same time, you need to be aware of the responsibility for your decisions. A couple of big losses for the company, and your rating in the office will drop sharply, a couple more "flies" - and they can say goodbye to you at all ...
- And how do you get into the bookmaker's office? Is it some kind of closed society or is it easy to get a job there?
It is really difficult to get into solid offices. On most betting sites, there is usually a "Vacancies" or "Cooperation" section, or just phone numbers or an email address of a company that you can contact and try to convince them of your professional qualities.
If the office itself needs employees, then it can indicate this in its news.
For example, I got into bookmaking when I noticed an announcement in the news of one of the offices that it needed people with good mathematical abilities, knowledge of sports and a quick learner. Work experience was not required. I wrote - they contacted me, invited me to an interview, which I passed, learned from one of the experienced employees, passed the exam and was enrolled in the staff.
- And finally, tell some funny or curious incident from your work.
- It was the case that a friend sitting behind me fell asleep during the live. It was during training when his teacher went off to make himself some coffee. At this time, they managed to score a goal, and people placed a lot of bets on what was played. Of course, this guy was not hired for the job.
There was also a case only during the development of Internet betting, when employees gathered in the office on January 1st, and one of them launched a football live and went to rearrange the score and change odds every 15 minutes.
There was also a case when a bookmaker student was playing football - the first half ended with a score of 3: 2, and the peculiarity of the program then was such that when moving to the next half, the score was fixed from above, and the two blocks that were in the center were reset to zero. So, leading the second half, and when another goal was scored there (4:2), the guy was embarrassed when he saw that the score was "0:0" and quickly called him to "4:2", that is, his score suddenly became 7 :4, and he quickly calculated this result. Then, of course, it took a lot of work for the risk department to get everything back in place.
They also talked about stories at betting shops, when dissatisfied customers removed TVs and took monitors from cashiers. This, of course, is funny on the one hand, but if you look from the side of those people who work there, it's not funny at all.
Earlier, we talked about the fact that the Liga Stavok betting company was the first in Russia to announce the legal acceptance of bets via the Internet and even released a video instruction on how to place online bets in Russia without violating the law.
The coefficients of this betting company, its line, cases with "cutting" the account and other things are not discussed in this post. Here about something else. We invite you to take a look at some of our current vacancies. What if it will be something that one of our users has been thinking about for a long time?
The main requirement for applicants for this place is knowledge of the rules of such sports as basketball, volleyball, hockey, water polo and futsal.
Previous experience in a similar position is desirable, but apparently not required, and a candidate who can convince the company of his ability to fulfill the duties of a sportscaster will be able to take a place without this experience.
Remote Collaboration! Proposals are accepted from candidates from the following cities: Nizhny Novgorod, Nizhnekamsk, Vladivostok, Khabarovsk, Novokuznetsk, Astana.
The duties of the sports commentator will include attending matches and providing information on the progress of the game. Payment is transferred at a pre-approved rate for each match. Travel and entrance fees are reimbursed.
This vacancy is already for Muscovites (and for those who managed to come in large numbers). And she seems to be faster. It's a shame that the company does not want to talk publicly about the salary. But what to do - whoever is interested in the vacancy will contact and, perhaps, the secret will be revealed.
The first requirement for candidates is at least six months of experience in a call center. Competent Russian speech and the ability to conduct dialogues with customers on the phone are also necessary. Stress resistance and communication skills will be advantages. Well, if call center operators have to listen to the same things that we see every day in the comments to our bookmaker reviews, there really is no way without stress resistance. If someone decides to write to the "League of Stavok" with the aim of finding employment for this position ... good luck to you, friend! And patience.
As the duties of the call-center operator: advising clients on various promotions and bookmaking rules, solving inquiries about the status of bets, as well as providing information about the work of clubs. And the sweetest thing is the acceptance and registration of claims.
But - an office in the center of Moscow within walking distance from the metro and "prospects for career and material growth." Paid vacation and sick leave. The work schedule is two days later (i.e. a day to work / two days to rest).
We do not know if there are those among our users who have chosen online marketing as their line of business. But what if?
It should be borne in mind that the requirements for candidates are quite serious, and the list of these requirements is quite extensive. So, experience in the field of online marketing should be at least 5 years. Of course, you need to know all the channels of communication in online advertising. And have experience in conducting both complex advertising campaigns on the Internet and various marketing campaigns.
In addition, you need to understand and know all these things like SEO, SMM, CRM, Yandex.Metrics and Google Analytics. Design skills and fluency in English are essential. And, of course, you will also have to draw up an accurate marketing plan, as well as plan an advertising budget, so you need to be aware of this too.
The company is silent about the salary in its announcement, limiting itself to the wording “Social package (paid vacation, sick leave)”. Well, in some cases it's good :)
Anyone who gets this position will work in the center of Moscow (within walking distance from the metro) 5 days a week, from 10:00 to 19:00.
This vacancy is also for those in Moscow, but we suspect that this position is of interest to many of our users. And it is possible that many of you would have done an excellent job with this job, but ... experience in a similar position for at least 1 year is at the top of the list of requirements.
Among the other requirements: an analytical mindset, the ability to do mathematical calculations and an excellent knowledge of the types and rules of sports.
What should a sports analyst in the Live department do? Make predictions for a certain sport, fully maintain the betting line and adjust it.
In exchange for all of the above - an office within walking distance from the metro, a social package and all sorts of prospects. Shift work schedule.
Those wishing to apply for any of the above places can send their resumes to the mail [email protected]
Note! The needs of BC Liga Stavok are not limited to the vacancies listed in this post. The company also needs all sorts of developers, system administrators, a lawyer, a designer, a cashier and even a loader. The latter, perhaps, will suit those whose betting game, unfortunately, did not work out at all. You can find other vacancies on the Liga Stavok website.
It may seem that the activity of a modern bookmaker's office is fully automated. Special programs are engaged in the development of the line and making changes to it, the information necessary for the players is displayed on monitors, and financial settlements are made through electronic payment systems. In fact, for the stable operation of the bookmaker's office, well-coordinated work of the staff is required. What vacancies can an average bookmaker offer?
No matter how online betting develops, land-based betting shops also do not lose their popularity. This means that the profession of a bookmaker in its usual sense remains in high demand. Usually such work does not require special knowledge, skills and abilities. If you are a complete zero in the field of sports betting, then in a couple of weeks of intensive training you can become a real professional. The task of a bookmaker is extremely simple - to open and close a betting shop, accept bets, issue checks and make payments. In this case, the profession "bookmaker" means something between a cashier and an administrator.
A separate niche of sports betting is real-time betting. It is very important for this specialist to respond in time to changes in odds, stop accepting bets and limit the maximum bet size. Of course, software will help in this work, but the role of the employee is no less important.
If some bookmakers buy lines from other resources, others prefer to create their own programs of sports events. A very well-paid job requires serious knowledge and skills in one or two sports. It is very difficult to become an analyst of a serious firm. For a casual person, this is an impossible task, since no bookmaker will give such an important business to the mercy of frank amateurs.
Software is an important component of any bookmaker's work. The success of the bookmaker among the players depends on the skill of the person who monitors the functionality of the software.
In addition, bookmakers also hire all sorts of service personnel (lawyers, accountants, tax consultants and even cleaners). Just contact the bookmaker using the contacts listed on the site and wait for an answer. Perhaps you will be lucky and you will be able to get a job in a bookmaker's office.
ITM1(5.5)
How to find profitable quotes for HTM1 (5,5) for hockey? Is there a game system for ITM1(5,5) in football games? How to determine...
Despite the fact that most of the modern processes are automated, without competent and well-coordinated work of all staff, success in this niche cannot be achieved. Let's consider what vacancies are relevant for bookmakers, indicate the average salary and describe what requirements apply to candidates.
Vacancies that may be relevant for an ordinary bookmaker:
The most common and relevant vacancy in the cashier-operator. Many often, by mistake, call this profession a bookmaker-operator, which is fundamentally not true. The main task of the operator is to receive and issue funds. When accepting funds, the client selects an event from the line, the operator duplicates the information received and issues a check at the rate made by the client. Salary ranges from 12,000 rubles to 60,000 rubles, depending on the level of the bookmaker itself and on the region (population). Working hours from 12-00 to 00-00. Schedule: 1 day working and 3 days off. At night, the work is difficult, as there are many tipsy clients and conflict situations often occur.
Despite the fact that for most events, the odds in the line are built using special algorithms developed (written) by It specialists when creating a platform for bookmakers, the activities of analysts are still relevant. Even in the bookmakers themselves, they admit that during major events (the World Cup, the European Football Championship, the Ice Hockey World Cup, Eurovision or the presidential election), the odds are set by analysts, and not by machines. Also, analysts intervene in events that take place in Live if they see that the coefficient is too high or too low. The salary of analysts in a bookmaker starts from 50,000 rubles and can reach up to several hundred thousand rubles.
Register and get a bonusIt specialists, like analysts, are the main brain in the work of any bookmaker. The tasks of an It specialist include: building algorithms, data flows, conceptual schemes, analyzing data for consistency, maintaining the performance of all it systems. The salary of IT specialists in a bookmaker starts from 60,000 rubles and can reach several hundred thousand rubles.
Manager or manager. The duties of this profession include the organization and control of the work of betting shops (there may be several), personnel management, decision of the admin. and owner questions. The difficulties of this profession include irregular working hours and wage instability. Usually the amount of wages is as follows: 45,000 rubles. salary + percentage of profit points. The pluses include compensation for fuel and lubricants, a certain amount is also paid for the depreciation of the car.
Security guards in the BC are required as often as cashiers tellers. After all, bets on any events are related to the excitement of people and there are situations in which people (betting players) cannot control their emotions. In most BCs, security guards start their work at 22:00 and finish at 7:00. At this time, just happens most of the conflict situations in the teaching staff. The guards, as well as the operators, have an alarm button, through which an additional guard squad will arrive. Salary: from 11 000 rub. up to 40 000 rub.
